Core Brands, LLC warrants the equipment it manufactures to be free from defects in material and workmanship. If Gefen equipment fails because of such defects and Core Brands is notified within the specified warranty period* from the documented** date of purchase, Core Brands will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications. This warranty is in lieu of all other warranties expressed or implied, including without limitation, any implied warranty or merchantability or fitness for any particular purpose, all of which are expressly disclaimed. Warranty period begins on the date of purchase by the original end-purchaser, as indicated on the proof of purchase document**. This Limited Warranty extends to the original end-user purchaser of the product, and is not transferrable to any subsequent purchaser(s) or owner(s). Customers outside the continental United States of America are responsible for shipping charges to and from Core Brands.
* Warranty period:
Passive Copper Cables without any electronic circuitry:
** Proof of purchase must be a receipt or written document, deemed acceptable by Core Brands.
Requesting an RMA
An RMA number must be obtained prior to returning any product for repair or replacement. Please contact us at firstname.lastname@example.org or 1.800.472.5555 for further instruction.
Returns for Credit
All returns must include every component originally shipped with the products (power supplies, remotes, cables, etc.). The cost of any missing accessory will be deducted from the original purchase amount.
Returns for Goods Purchased through Dealers/Distributors: